Partizanski Odredi 62,
1000, Skopje, Macedonia
TEL: [+389 2] 3075 111
FAX: [+389 2] 3075 333
contact the SUPPORT DEPARTMENT
Any problem or request can be submitted in 2 ways, by sending an e-mail on the following addresses SupportNS@nextsense.com; NSSupport@nextsense.com; Support@nextsense.com or on the following phone number (02) 3075111.
After the submission, the Support Account Manager will take care for delivering prompt support, will track the status of the incident until its closure and communicate it to the customer.
The incident can only be submitted by the authorized contact people within the client company.
When informing the service desk the responsible person from your company should be able to:
- Describe the problem/request in as much details as possible
- To assign priority to the problem/request
- To suggest the most appropriate time for the intervention